Refund policy

We do not offer voluntary returns, exchanges or refunds for a change of mind or an incorrectly selected size, colour or design, where permitted by law.

For damaged, defective or incorrectly supplied items, email collab@shopmiraway.com with your order number and photographs where possible. If an item arrives damaged, please report it as soon as possible, ideally within 12–24 hours of receiving it, so we can help promptly. Reporting later does not remove your statutory rights. We provide the remedy required by law. Do not return items without instructions.

Approved refunds go to the original payment method and reflect the amount paid, including allocated discounts.

Mandatory withdrawal and warranty rights remain unaffected. Where EU/EEA withdrawal rights apply, notify us within 14 days of delivery and return goods within 14 days of notice. You pay direct change-of-mind return postage. Required refunds include standard outbound delivery and are due within 14 days of notice; we may wait for the goods or proof of return. Excessive handling may reduce the refund. Standard catalogue shirts are not exempt solely because they are printed after ordering.